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The City of St. Catharines has recently implemented a new tax billing system with enhanced functionality, accompanied by the introduction of a 12-month Pre-Authorized Payment (PAP) plan.
This innovative payment option aims to provide property owners with greater flexibility and convenience in managing their property taxes.
The 12-month PAP plan offers an alternative payment and budgeting solution, allowing property owners to spread their tax payments over a year. Notably, the City is waiving the requirement for property taxes to be paid in full for the year 2023 in order to sign up for this plan, making it accessible to a wider range of residents.
“By offering the 12-month PAP plan, the City of St. Catharines demonstrates its commitment to enhancing customer service and meeting the evolving needs of its residents,” says Kathryn Hannah, a revenue manager for the City. “This new payment option is expected to provide greater financial flexibility, allowing property owners to effectively manage their tax obligations while enjoying the benefits of a more convenient payment schedule.”
To enroll in the 12-month PAP plan, interested property owners can simply complete the PAP plan form available on the City's official website. This streamlined process ensures a hassle-free experience and simplifies the transition to the new payment system.
Property owners currently enrolled in either the quarterly instalment or 10-month PAP plan who wish to switch to the 12-month format can do so by emailing their property tax account information to collections@stcatharines.ca. The City's dedicated team will guide them through the process and ensure a seamless transition.
For further information and to access the PAP form, property owners can visit stcatharines.ca/PAPTaxForm.
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