Careers

Health First, Always

We prioritize the well-being of our employees and their families by offering a comprehensive range of health and wellness benefits with premiums fully paid by the employer. This includes health, vision, dental, prescription, paramedical, and mental health benefits. Additionally, we provide a Health Care Spending Account to cover unique healthcare expenses not included in the standard benefits package, and an Employee and Family Assistance Plan (EFAP) to support employees facing personal challenges. Our commitment to work-life balance is further reinforced by generous vacation entitlements, floater days, management leave for eligible employees, and sick days.

In addition to competitive pay, we provide a group life insurance plan and Accidental Death and Dismemberment (AD&D) coverage, offering financial protection during uncertain times. Full-time employees can choose from basic and optional life insurance coverage, with the option to convert to an individual policy upon leaving the group plan.

Our employees are members of the Ontario Municipal Employees' Retirement System (OMERS) pension plan, a defined benefit pension plan that ensures your retirement is secure with employer-matched contributions and predictable monthly income. The plan includes early retirement options, survivor benefits, disability protection, and inflation protection to maintain financial stability. Find out more: Plan Features

We offer a comprehensive suite of professional development programs tailored to various career stages, including training for both new and established leaders. Individual contributors can access courses and seminars focused on business, customer service, technical skills, and retirement readiness, to name a few. Our commitment to professional growth is further supported by an Education and Training Reimbursement Program, which covers up to 80 per cent of fees for work-related courses, along with funding for professional memberships required for your role. This initiative aims to enhance your skills and foster a culture of growth and organizational excellence.

Advance Your Career 

We value institutional knowledge and the growth of our team members, giving priority consideration to internal candidates for many City job openings. This approach supports career advancement and recognizes the talent and dedication of our employees.

Flexible Work Arrangements 

Recognizing the importance of maintaining a healthy balance, we offer hybrid work options, flexible start and end times, compressed work weeks, and a casual dress code for eligible positions. These arrangements support the balance between personal and professional commitments.

Community Spirit and Celebrating Diversity

We are committed to cultivating a culture of giving back and supporting our community. Through initiatives like a paid Volunteer Day and our partnership with United Way Niagara, we encourage employees to engage in meaningful charitable activities. Additionally, we embrace and celebrate the growing diversity of our community, fostering an inclusive atmosphere where all individuals feel valued, respected, and empowered.